Shipping Policy

At Kainaat Jewels, we strive to ensure a seamless and reliable shipping experience for our valued customers. Our shipping policy is designed to provide clarity and transparency, outlining the procedures and timelines for the delivery of your precious jewelry pieces.

To initiate a refund request, simply contact our customer service team or follow the instructions provided on our website. Once your request is approved and the returned item is received and inspected, we will process your refund promptly using the original payment method.
Upon placing your order on our website, our dedicated team works diligently to process and package your items with the utmost care and attention to detail. We offer various shipping options to accommodate your preferences and delivery needs, including standard and expedited shipping services.
Once your order is prepared for shipment, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your package in real-time. We partner with trusted shipping carriers to ensure timely and secure delivery to your doorstep.
Please note that shipping times may vary depending on your location and the shipping method selected during checkout. Additionally, orders placed during peak seasons or promotional periods may experience slight delays due to high order volumes.
For international orders, customs and import duties may apply, and customers are responsible for any additional fees or taxes incurred during the shipping process.

At Kainaat Jewels , we are committed to providing exceptional service at every step of your shopping journey, including prompt and reliable shipping. Should you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our friendly customer service team for assistance.